Closet Case Patterns_En
Welcome to our Help Center! Here you’ll find answers to most questions you may have about our products and services. Please take a moment to search our Help Center before reaching out as you may find the answers you’re looking for straightaway!
We have upgraded to a new digital delivery system that effects how you can access your past purchases.
Every sewing pattern you have ever purchased from us is still available in your customer account on our website, even if you have never created an account with us before. Your purchase history has been updated with new links to all past patterns in your account.
Sign in here, or create an account with the email address you used for your original purchase here.
Still can’t find an answer to your question? Message us using the yellow "Support" button in the bottom right corner of your screen and we'll do our best to get back to you as soon as possible. Our office hours are Monday through Friday from 10 am to 5 pm Eastern Standard Time. Please keep in mind that our small team typically handles a high volume of email, so we ask that you be patient in awaiting a reply.
Categories
- Deer&Doe Patterns Questions about Deer&Doe can be answered here!
- Digital Downloads How to access, download + print our PDF patterns
- Crew Everything you need to know about our monthly pattern subscription service
- Our Sewing Patterns All about working with our sewing patterns
- Resource Library How to access our members-only sewing resource library of free patterns + downloads
- Online Classes For questions about our educational online sewing classes
- Sizing + Fitting Info on our size ranges, extended sizing, + fitting help
- Exchanges and Refunds Exchanging, returning + cancelling orders
- Shipping, Currency + Taxes Info on shipping procedures, order tracking, currency and taxes
- Media and Promotions How to get in touch for media + collaboration inquiries
- Wholesale - Retailers Questions about wholesale can be answered here!
- I found a mistake! Reporting mistakes, errors, typos + other errata in our patterns
- Tariffs Everything about the new tariffs